Frequently Asked Questions
SizingÂ
What sizes do ELOR pieces come in?
All ELOR styles are designed one size, designed to fit S–L with a fit that adapts to your body's natural shape and curves.
What if I'm in between sizes?
Since our pieces are designed with stretch and structure, most people fall comfortably within the S–L range even if they'd normally size up or down elsewhere. If you're unsure, feel free to contact us before ordering and we'll help you figure out the best fit.
How does the fit actually work if it's one size?
Our pieces use stretch fabric with a structured cut, so instead of a strict measurement range, the fit adapts to your body's natural shape. Most people who normally wear Small through Large find the fit works well. If you're outside that range or unsure, contact us before ordering and we'll help you decide.
Orders and shippingÂ
How do I track my shipment?
You can track your order at any time by clicking the link in your shipment confirmation e-mail. If you need to have this e-mail re-sent, do not hesitate to contact us via email.
Can I make changes to the color of my item before it ships?Â
While we cannot guarantee a successful change following order placement due to a goal of quick processing and shipping, we will make changes to your order if it is possible. Please contact us as soon as possible to do so.Â
Can I make a change to my shipping or billing address after I place my order?
We cannot guarantee a successful change once the order has been placed, but you may contact us and we will make any possible changes. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address.
Returns and exchanges
What is Elor Activewear's return policy?
We accept returns for store credit on all items in original, sellable condition within 21 days of delivery. Please review sizing information carefully before placing your order, as due to hygiene and inventory handling, certain items may not be eligible for return or exchange.
How do I cancel my order?
Because we process and ship orders quickly, we're only able to accommodate cancellation requests in a limited window after purchase — and we can't guarantee a cancellation once an order is already in process. If you need to request one, email us as soon as possible and we'll do what we can.